Privacy Policy

A legal disclaimer

By accessing and using the website of Tynee Farm Tilba you agree to be bound by the following terms and conditions. If you do not agree with any part of this disclaimer, please do not use our website or services.

1. General Information Only

All information on this website is provided for general informational purposes only. While we strive to keep the content up to date and accurate, Tynee Farm makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information contained within it.

2. Booking and Availability

All bookings are subject to availability and confirmation. Prices and availability may change without notice. We reserve the right to cancel or modify bookings in exceptional circumstances (e.g., weather disruptions, safety concerns, maintenance).

3. External Links

Our website may contain links to third-party websites. These links are provided for your convenience, and Tynee Farm has no control over the content or practices of these sites. We do not endorse or accept responsibility for any third-party content.

4. Limitation of Liability

To the fullest extent permitted by law, Tynee Farm shall not be liable for any loss or damage (direct, indirect, or consequential) arising from your use of our website, facilities, or services. This includes, but is not limited to, loss of data, revenue, or business, or personal injury resulting from use of the property or participation in activities during your stay.

5. Assumption of Risk

By booking and staying at Fancy Tents at Tynee Farm, you acknowledge that rural and outdoor environments carry inherent risks, including uneven terrain, wildlife encounters, and changing weather conditions. Guests assume all responsibility for personal safety and belongings during their stay.

6. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Tynee Farm unless otherwise stated. You may not reproduce, distribute, or use this content without prior written permission.

7. Changes to This Disclaimer

We reserve the right to update this disclaimer at any time without notice. Please check this page regularly to stay informed of any changes.

8. Contact

If you have questions regarding this disclaimer or any legal matters related to Tynee Farm, please contact:

Tynee Farm
98 Haxstead Road, Central Tilba 2546 NSW
Email: Tyneefarmtilba.com.au
Phone: 0400 379 509

Privacy Policy - the basics

Fancy Tents at Tynee Farm (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy, in line with the General Data Protection Regulation (GDPR).

This policy explains what personal data we collect, how we use it, your rights, and how you can contact us.

1. What Personal Data We Collect

We may collect and process the following personal data:

Identity Data: Name, title
Contact Data: Email address, phone number, billing address
Booking Data: Dates of stay, guest preferences
Payment Data: Payment details (processed securely via third-party providers)
Technical Data: IP address, browser type, device type, and usage data collected via cookies

We do not knowingly collect data from anyone under the age of 18.

2. How We Collect Your Data

We collect your data when you:

Book accommodation through our website or third-party booking platforms
Contact us via email, phone, or contact forms
Browse our website (via cookies and analytics tools)

3. Lawful Basis for Processing

Under GDPR, we process your personal data based on the following lawful grounds:

Contract: To manage your booking and provide our services
Consent: For marketing communications (you can withdraw at any time)
Legal Obligation: To comply with laws (e.g., tax records)
Legitimate Interests: To improve our website and services

4. How We Use Your Data

We use your data to:

Confirm and manage bookings
Communicate with you about your stay
Respond to inquiries or issues
Send marketing emails (if you opt in)
Improve our website and customer experience

5. Data Sharing

We do not sell or rent your personal data.

We may share it with trusted third parties such as:

Payment processors
Booking platforms (e.g., Airbnb, Booking.com, etc.)
IT and website service providers
Legal or regulatory authorities (only when required)

All third parties are GDPR-compliant and only use your data as instructed.

6. Data Security

We take appropriate security measures to protect your data, including:

SSL encryption
Secure booking and payment systems
Access controls and regular monitoring

7. Data Retention

We keep your personal data only as long as necessary for the purpose it was collected. For example:

Booking records: kept for 7 years (for tax and legal purposes)
Email communications: kept for 12 months unless needed longer

You can request deletion of your data at any time (see Section 9).

8. Your Data Protection Rights (GDPR)

Under GDPR, you have the right to:

Access – Request a copy of your data
Rectify – Correct inaccurate or incomplete data
Erase – Request deletion of your data (“right to be forgotten”)
Restrict Processing – Limit how we use your data
Object – Object to processing for certain uses (e.g., marketing)
Data Portability – Request to transfer your data to another provider

To exercise any of these rights, please contact:
📧 [Insert email address]
We may ask for proof of identity before fulfilling your request.

9. Cookies

We use cookies to enhance your experience on our website. You can manage or disable cookies via your browser settings. For more details, please see our [Cookie Policy] (or let me help you write one).

10. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in the law or our practices. The latest version will always be posted on this page.

11. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to file a complaint with the UK’s data protection authority:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk

Fancy Tents at Tynee Farm
📍 [Insert Farm Address]
📧 [Insert Email Address]
📞 [Insert Phone Number]